Management Systems
Kelmar’s unclaimed property management systems were developed with the philosophy that each government unclaimed property program should be able to configure their unclaimed property management system to meet their precise needs.
Schedule a DemoKelmar’s unclaimed property management systems are designed to be fully scalable to manage both small and large departments. Kelmar works with each client to install, configure, and customize system tools according to their agreed-upon design. Kelmar avoids the use of coding styles that create department-specific code in favor of code that is controlled via system configurations. Therefore, features and functions that are developed for other clients can be made available to all clients with a simple change.
As a Software as a Service solution, Kelmar’s unclaimed property management systems are delivered via a client’s internet connection and secured by industry standard authentication protocols. Using the latest advancements in technology, Kelmar’s management systems incorporate strong internal controls, sophisticated data security, and easy system installation and configuration.
Systems and Data Security Controls
Security is the cornerstone of Kelmar's unclaimed property management systems. We are committed to ensuring that our software, controls, and information security practices meet and exceed industry standards, as well as all legal and regulatory requirements. Our unclaimed property management systems and data centers are independently audited annually. We make our audit reports available to our clients, and continually engage industry-leading cybersecurity providers to perform routine tests and comprehensive audit assessments of our systems.
In accordance with AICPA’s System and Organization Controls (SOC) for service organizations, annual SOC 2 Type 2 assessments document the integrity of our KAPS® unclaimed property management system controls. To further our commitment to security, Kelmar undergoes annual ISO 27001 compliance assessments and has achieved ISO 27001:2022 certification. Kelmar is also a member of StateRAMP since 2022, dedicated to cybersecurity excellence and advancement of secure cloud solutions for state and local governments. In 2024, KAPS® achieved StateRAMP Authorization, reaffirming Kelmar's commitment to data security and compliance.
Unclaimed Property Management System
Kelmar offers government unclaimed property programs the next generation in unclaimed property management systems via its proprietary Software as a Service solution, KAPS®. KAPS® is developed specifically for the administration of unclaimed property programs, providing functionality for program management today and for the future.
Kelmar is the sole provider of KAPS®, dedicating extensive resources to create a highly scalable, configurable, relational database management software solution designed specifically for unclaimed property programs. Kelmar began developing this proprietary software solution in 2013 and KAPS® was first implemented in June of 2014. Since that time, Kelmar continues to actively develop upgrades and system enhancements to KAPS® to ensure the software continuously meets expectations and integrates with and leverages third-party solutions beneficial to Kelmar’s clients.
KAPS® provides complete on-screen capabilities to manage the entire unclaimed property process, from the initial loading of reports and receipts, to the ultimate payment of successful claims. KAPS® also incorporates and expands upon the latest technological advancements in software design to offer innovative integrations for public website, integrated document management, identification verification, and fraud prevention solutions.
Nationwide Unclaimed Property System
Kelmar currently contracts with 41 government unclaimed property programs for the KAPS® unclaimed property management system.
100% On Time & On Budget
Kelmar has a 100% success rate implementing KAPS® for government unclaimed property programs - on time and on budget for every client.
Pay More Claims
With a user-friendly website that instantly creates claims in KAPS® and provides the ability for claimants to securely upload documents from any smartphone, clients can expect claims paid to increase by as much as 30%!
Avoid Manual Data Entry
KAPS® helped 12,000 small businesses file reports in a single reporting season.
Automate Processing and Reconciling Reports
With KAPS®, reported property is available for search and claim within days, resulting in 300,000 reports processed in a single reporting season.
Streamline the Auction Close Process
Using the KAPS® Tangible Property module, one client reported saving over 40 hours of work on a single auction.
State Website Solution and Manual Online Reporting
Replace your existing unclaimed property website with one that is integrated with KAPS®.
For significant enhancement and efficiency in holder reporting, claimant validation, remittance, and owner outreach functions, Kelmar offers a State Website Solution (SWS) that replaces an existing public facing unclaimed property website with a more current and secure development platform, optimized for mobile devices and integrated with KAPS®. Small holders, that do not have the ability to create an electronic unclaimed property file, can create their report by accessing the new Manual Online Reporting (MOR) tool in SWS to manually enter their unclaimed property reports on the new website.
Document Management
Access your images with the single click of a button.
KAPS® document management solution integrates with a cloud-based imaging system and includes a scanning station for system users, as well as integration with the KAPS® State Website Solution for the general public to upload images directly from the new website. Uploads from claimants and holders through the website are indexed to the system area and ID in KAPS® and ready to review within minutes.
Identification Authentication
Integration with LexisNexis® puts you in control of data verification.
Kelmar’s KAPS® integrated LexisNexis® Instant Verify® and LexID® identification authentication services allow government unclaimed property programs to automate and fast track claims claims while minimizing fraud. Using these services in an automated fashion, rather than relying on separate access and interpretation by staff, promotes efficiency and accuracy by ensuring that the data in KAPS® is actually the data that was verified via LexisNexis®.
Kelmar Fraud Index (KFI)
A Solution that Reduces Fraud Losses
The Kelmar Fraud Index (KFI) is a fraud detection and claim risk profiling feature that assesses risk on every claim, using Kelmar’s proprietary AI. High risk claims are flagged for additional scrutiny. KFI and KAPS® help you stop fraud before it becomes a headline.
Kenneth G. Wagers, MT
Chief Technology Innovation Officer
- Experience in the field of Unclaimed Property since 1987
- Oversees delivery of software solutions and client support services for KAPS® customers nationwide
- Successfully implemented the management systems for 43 unclaimed property programs in the US and Canada
- 2017 NAUPA Lifetime Achievement Award recipient
Tanya R. Whitlow
Vice President of State Services
- Experience in the field of Unclaimed Property since 2001
- Joined Kelmar in 2011
- Managing Kelmar's Client Information Services since 2015
- Operational expertise providing process support to state unclaimed property programs nationwide
Lindsay S. Caldonetti
Director of KAPS® Development
- Experience in the field of Unclaimed Property since 2004
- Joined Kelmar in 2015
- Oversees the entire KAPS® system development process
- Served the State of Pennsylvania, Unclaimed Property Bureau for more than ten years
Kristi L. Carlow
Director of KAPS® Operations
- Experience managing all aspects of state treasury programs, including unclaimed property, since 1999
- Joined Kelmar in 2017
- Oversees all KAPS® implementation, operations, and support processes
- Served the State of Maine, Treasury Department for 18 years
Mark S. McQuillen, Esq.
Chief Executive Officer & President
- Kelmar's Chief Executive Officer and President since 2001
- Experience in the field of Unclaimed Property since 1995
- Former National Practice Leader of PricewaterhouseCooper's Abandoned Property Consulting Services
- Twelve years of experience serving the Commonwealth of Massachusetts
David P. Kennedy, Esq.
General Counsel
- Kelmar's General Counsel since 2001
- Experience in the field of Unclaimed Property since 1999
- Former Practice Leader of PricewaterhouseCooper's New York Abandoned Property Consulting Services
- Prior state government experience serving the Commonwealth of Massachusetts
Michael J. LeBlanc, CPA
Chief Financial Officer
- Kelmar's Chief Financial Officer since 2001
- Experience in the field of Unclaimed Property since 1997
- Former Manager of Abandoned Property Consulting Services for two of the Big Four Public Accounting firms
- More than a decade of audit and appeals experience serving the Commonwealth of Massachusetts
Mark X. Russo, MBA
Chief Administrative Officer
- Kelmar’s Chief Administrative Officer supporting the Company’s compliance initiatives and risk management planning
- Management experience in Abandoned Property Services for two of the Big Four Public Accounting Firms
- Experience in the field of unclaimed property since 1983
- Fifteen years of prior state government experience serving the Commonwealth of Massachusetts
John A. DeMarco
Chief Operating Officer
- Serves as the Company's Chief Operating Officer
- Experience in the field of Unclaimed Property since 1998
- Oversees management of all Kelmar services, including multi-state unclaimed property examinations
- Extensive strategic planning, and operational and staff management experience
Patrick M. Marr
Chief Information Officer
- Experience in the field of Unclaimed Property since 2011
- Served the State of Rhode Island for 11 years
- Proficient in finance, project management, and Information Technology operations
- Joined Kelmar in 2019
Lynden D. Lyman, Esq.
Executive Consultant
- Kelmar Executive Consultant since 2017
- Experience in the field of Unclaimed Property since 1984
- Worked with every unclaimed property program in the United States as well several Canadian provinces
- A contributing editor over the last thirty years to Unclaimed Property Law and Reporting Forms published by Matthew Bender Publishing
Kate A. Stevens
Vice President of Compliance Services
- Experience in the field of Unclaimed Property since 2001
- Joined Kelmar in 2011
- Vice President of Compliance Services beginning in 2023
- Ensures successful completion of all multistate securities examinations
Michael Gizzi
Managing Director of Business Development
- Experience in the field of Unclaimed Property since 2004
- Emerging authority on examination of specialty property types: unpaid death benefits; holders of stored value cards; and preneed funeral and cemetery trust liabilities
- Four years serving the Comnmonwealth of Massachusetts − Office of State Auditor
Shawn P. Hibbard
Director of Compliance Services
- Experience in the field of Unclaimed Property since 2004
- Extensive knowledge of entity structures and business operations
- Director of Compliance Services since 2019
Andrew D. Harmon
Director of Reporting & Remittance
- Experience in the field of Unclaimed Property since 2000
- Responsible for the reconcilement, reporting, and filing of reports associated with general ledger and securities compliance examinations
- Has overseen the reconcilement of millions of dollars in securities properties
- Leads team dedicated to providing dynamic solutions to complex securities balancing issues
Monique E. Magno
Director of Unclaimed Securities Examinations
- Experience in the field of Unclaimed Property since 2008
- Management professional with extensive unclaimed property audit knowledge
- Joined Kelmar in 2014
- Ensures effective and efficient unclaimed securities examinations on behalf of clients
Jennifer L. Martin
Director of Unclaimed General Ledger Examinations
- Decades of experience auditing Fortune 500 and 1000 companies
- Extensive experience auditing holders in the manufacturing and retail industries
- Joined Kelmar in 2009
- Facilitates state-mandated examinations of holders of unclaimed property
Cristina V. Perez de la Mesa
Director of Client Business Administration
- Experience in the field of Unclaimed Property since 2012
- Oversees research support services, including the review and analysis of filing histories
- A key liaison between Kelmar and its clients throughout the examination process
- Supports specialty examinations, focusing on particular industries and industry-specific property types
Brian M. Sharpe
Director of Unclaimed General Ledger Examinations
- Certifications in SAP 4.6 and 4.7 Enterprise versions and ACL software packages
- Experience performing unclaimed property examinations since 2006
- Serves as a central figure in Kelmar's unclaimed general ledger related examinations
- Develops custom queries and other nested analytical procedures for the audit process
Eric N. LaCroix
Director of Unclaimed General Ledger Examinations
- Knowledge and experience working with holders, advocates, and states throughout all aspects of unclaimed property compliance
- Serves as a central figure in Kelmar’s general ledger related examinations
- Ensures consistent, best practices are maintained across all Kelmar unclaimed property examinations
- Experience in unclaimed property compliance since 2007
Brian G. Ross
Director of Unclaimed General Ledger Examinations
- Facilitates professionally responsible examinations on behalf of clients
- Oversees Kelmar’s unclaimed general ledger examination teams
- Applies unclaimed property audit expertise with management experience
- Experience performing unclaimed property examinations since 2008
Gary M. Duvall, JD/MBA
Managing Director of Compliance Services
- Unclaimed Property experience since 2004
- Proficient in all unclaimed property examination phases
- Implements process efficiencies while driving results
- Previous legal experience in banking and real estate fields
Brian J. Scanlon, Esq.
Vice President of Legal & Human Resources
- Experience in the field of Unclaimed Property since 1994
- Oversees Kelmar's Legal and Human Resources departments
- Former Tax Partner with Ernst & Young
- Served as Assistant Commissioner for the City of New York
Timothy J. Cullen, Esq.
Associate General Counsel
- Experience in the field of Unclaimed Property since 2003
- Supports Kelmar's compliance initiatives and risk management planning
- Well versed in the ULC's drafting of the 2016 Revised Uniform Property Act
Catherine G. Zejnullahu, Esq.
Associate General Counsel
- Experience in the field of Unclaimed Property since 2007
- Manages all corporate legal matters: risk management, organizational compliance, advisory services
- Serves as Kelmar's Privacy Officer, Equal Employment Opportunity Officer, and Incident Response Team member
Elizabeth M. Marciano-Mills
Director of Marketing
- Manages Marketing at Kelmar since 2013
- Experience in the field of Unclaimed Property since 2005
- Oversees proposal development and marketing outreach initiatives
- Implements branding standards and promotes the Company's unclaimed property experience and expertise
Elizabeth S. Sullivan, CPA/MS
Director of Finance
- A vital source for maintaining consistent payment, invoicing, and financial reporting practices
- Performs custodial services and facilitates the remittance of unclaimed property to Kelmar’s clients
- Joined Kelmar in 2011
- Experience in accounting since 2005
Anthony D. D’Alleva, Jr.
Director of Compliance
- Experience in the field of unclaimed property since 2005
- Proficient at analyzing large volumes of complex data to assimilate compliance reports
- Oversees the performance of unclaimed property compliance related services
- Director of Compliance since 2023
Amy L. Crane, Esq.
Associate General Counsel / Director of Human Resources
- Experience in the field of unclaimed property since 2015
- Served the State of Rhode Island and City of Providence for more than 10 years
- Implements strategic solutions to maintain an efficient and effective workforce
- Joined Kelmar in 2022
Jon J. Dougherty
Director of Information Technology
- Experience in the field of Information Technology since 1994
- Oversees the management and maintenance of Kelmar’s information technology resources
- Joined Kelmar in 2022
Brian L. Williams, PMP
Director of Business Applications
- Development and project management experience since 1996
- Extensive proficiency in a variety of programming languages, development tools, databases, and software products
- Specialized experience building and managing tax systems for state government
- Joined Kelmar in 2015
Michelle L. Whitfield
Director of State Services
- Experience in the field of unclaimed property since 1999
- Served the Commonwealth of Pennsylvania for 18 years
- Proficient in unclaimed property systems and program operations
- Joined Kelmar in 2017